Terms & Conditions

Effective Date: 03-10-2025
Business Name: Say2 (operated by Say2.in)

Welcome to Say2 (say2.in). These Terms & Conditions (“Terms”) govern the use of our platform and services. By accessing or using Say2, you agree to comply with these Terms. If you do not agree, please do not use our platform.

1. Introduction

Say2 is a marketplace platform that allows users to buy and sell products including furniture, glass items, and related goods. Say2 acts as a facilitator between buyers and vendors.

2. Eligibility

• You must be at least 18 years old to use our services.

• You agree to provide accurate and complete registration details (name, mobile number, email).

3. User Accounts

• You are responsible for maintaining the confidentiality of your account information.

• Any activity carried out through your account will be considered your responsibility.

4. Orders & Payments

• All orders placed on Say2 are subject to vendor acceptance and product availability.

• Payments are securely processed through PhonePe and other authorized payment gateways.

• You agree to provide valid payment details for completing transactions.

5. Returns, Refunds & Cancellations

• Due to the quick commerce nature of our services, Say2 does not offer any return, refund, or cancellation once an order is confirmed.

• Users are requested to carefully review their order before confirming.

6. Vendor Responsibilities

• Vendors are solely responsible for the products they list, including quality, description, legality, and timely delivery.

• Say2 does not manufacture, stock, or guarantee vendor products.

7. Limitation of Liability

• Say2 acts only as a facilitator between buyers and vendors.

• We are not responsible for:

  • Product quality, authenticity, or warranty.

  • Delays, damages, or disputes arising from vendor transactions.

• Our liability is limited to the value of the transaction processed through our platform.

8. Prohibited Activities

You agree not to:

• Misuse the platform for unlawful purposes.

• Provide false information or impersonate others.

• Attempt to hack, disrupt, or damage our systems.

9. Intellectual Property

• All logos, trademarks, text, graphics, and software on Say2 are the property of Say2 or its licensors.

• Users may not copy, reproduce, or use our intellectual property without prior written permission.

10. Termination of Use

• Say2 reserves the right to suspend or terminate your access if you violate these Terms.

• We may restrict accounts suspected of fraud, misuse, or illegal activities.

11. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, India.

12. Modifications to Terms

Say2 may update or revise these Terms at any time. The updated Terms will be effective once published on our website.

13. Contact Information

For any questions or support, please contact us:

Say2 (say2.in)
Email: ops.say2@gmail.com
Phone: +91 99980 67034
Website: https://say2.in